UNLV Assertion of Faith in Hospitality Industry Discussion Paper
Argument 1:Assertion of faith improves the organizational culture: It can increase the feeling that people are in a group to which they belong and feel accepted.
-Point 1 & Source:
Spirituality in the hospitality industry is proven to increase compassion, empathy, and pro-environmental behavior.
Compassion: Spirituality promotes connectedness in the workplace, and employees who feel connected will have compassion for others
Empathy: People who feel empathetic about others can only make decisions that can benefit the rest of the group. Communal responsibility improves the environment in the hospitality industry. The same behavior of empathy for others leads to environmental conservation through the inclusion of extra work in employees’ daily efforts. Moreover, Siddiqui mentions that understanding and listening to a person is a virtue within the religion, which makes a customer relationship healthy and empathetic.
Pro-environmental behavior: applying this behavior to the hospitality industry is vital, because this is huge income from the environment, such as a sense of community, care for others, nature and the planet and spread the belief that the actions of individuals will affect the future of society(Rezapour Aghdam et al., 2018).
-Point 2 & Source
One of the requirements for the success of spirituality in the workplace is self-awareness and acceptance of others.
According to the Krakowski “argues that religion can be beneficial to an industry when it is used in the correct context. Employees should use faith and spirituality for the benefit of the workplace culture in the company”.
For example, the differences in religious views should not be the sole topic of discussion among employees. An employee should use the compassion taught in religion to attract and care for others in the company.