University of Phoenix Improvement for Systems in Healthcare Discussion

Description

Within the Discussion Board area, write 500–700 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

Describe why it is so important for health care professionals at all levels to focus on the patient and understand the patient’s definition of quality.
What can health care organizations do to encourage and receive patient feedback?
Furthermore, what role should patient feedback have when making performance and process improvement decisions within the organization?

The use of at least 2 scholarly references to support your argument is expected in APA style.

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