1) What are some of the causes of resistance to change? Then give a personal account in which you resisted change.

2) What is systems thinking? How does it help the innovationprocess?

3) What is an intrapreneur? Why might a business opt to combine “closed” and “open” sourcesin its ideation and innovation activities?

4) Briefly summarize the “classic change curve.” List all the steps and give a detailed example of a company goingthrough this process.