Colorado State University Global Campus What Is Quality Discussion
Read Example 2 and explain your take away. Add additional information. Your document should include minimum 150 words plus credible references.
What is Quality?
Quality is providing a product or service in a way that is healthy for the project’s life cycle. It is important that a project is not only completed by completed in a way that promotes stability (Ruiz Díaz, 2020). For example, in if a vendor was contractor was contacted to provide a working log in page for customers. A high quality product would ensure that the documentation for how it was created was provided and security protocols would be followed to ensure it meets standards. A low quality product would provide a log in page but send the username and password unprotected across the internet. Both provide the minimal effort but one is healthy for the project the other is a new risk concern.
The above example is one I experienced on a project. We were tasked to make updates to a website and found that the vendor who created it did not hash, encrypt, or protect passwords that were being sent across the web. This was discovered while we were unit testing some other implementations. As a part of a quality process whenever a change is made another member of the team would test the change. Our technique was make changes in a developer environment perform, unit testing, migrate it to a test environment, a testing team from the customer would test it, then pending the results send to production or send it back to developer environment. We were tracking the flow of information on a networking monitoring software and saw a password in plain text. We immediately let the customer know about this risk and added it in the scope of the project with a change request.
Ruiz Díaz, G. (2020). What drives the failure of private participation in infrastructure projects? International Journal of Managing Projects in Business, 13(6), 1167–1185. https://doi.org/10.1108/IJMPB-12-2019-0298
Hi pal,Here are some Useful resources:Chapters 11.32, 20, & 21.9 in Project Management: A Systems Approach to Planning, Scheduling, and ControllinPart 1 (Sections 4.7 & 8) & Part 2 (Section 6) in A Guide to the Project Management Body of Knowledge (PMBOK® Guide)Agrawal, M., & Chari, K. (2020). Impacts of process audit review and control efforts on software project outcomes. IET Software, 14(3), 293–299. https://doi.org/10.1049/iet-sen.2019.0185Bengtson, A., Havila, V., & Åberg, S. (2018). Beyond project closure: Why some business relationships recur in subsequent projects. Project Management Journal, 49(2), 89–104. https://doi.org/10.1177/875697281804900206Dijkman, R., Lammers, S.V. & de Jong, A. (2016). Properties that influence business process management maturity and its effect on organizational performance. Information Systems Frontiers, 18, 717–734. https://doi.org/10.1007/s10796-015-9554-5