Case Study Questions:

1. Why do you think Starbucks has been so concerned with social responsibility in its overall corporate strategy?

2. Is Starbucks unique in being able to provide a high level of benefits to its employees?

3. Do you think Starbucks has grown rapidly because of ethical and socially responsible activities or because it provides products and an environment customers want?

Textbook:  “Business Ethics:  Ethical Decision Making & Cases”, Twelfth Edition, “Ferrell/Fraedrich/Ferrell”